4 Keys To Implementing The Right Training Program
Whether you are a large corporation or you own a small business, making sure your employees are equipped with the tools they need to do their job is extremely important. Sir Richard Branson’s famous quote “A company’s employees are its greatest asset and your people are your product” can only be true if your employees know exactly what they should do, how to do it and why. That’s where training comes in! But how do you implement a quality training program without breaking the bank?
We’re here to answer this question.
1. Just Do It!...but not by yourselfDrawing up a training program from scratch can be a nightmare. However, more often than not this cumbersome task is assigned to a resource in-house who works on it when they have spare time…which is almost never. As a result, employees aren’t properly trained. This leads to mistakes, low productivity, lost customers & revenue, inefficiencies, employee unhappiness and turnover. Avoid these headaches by hiring a training expert that specializes in your industry. An outside expert can come in and take this burden off your shoulders, and in half the time.
2. Choose a long-term partner, not a quick fixWhen you’re starting from scratch, it’s easy to look for a 3rd party that can provide a quick, cheap solution. The impression is that most of your materials won’t ever change and this will be a one-time expense. The reality is, either by necessity or by choice, your business will change. And as it changes, so must your training programs. Even simple elements like branding can take away from the effectiveness of your programs if not addressed properly. This is why having a continuous relationship with a quality training expert is important. As a bonus, you might earn preferential pricing or discounts on future projects.
3. Content is KingIt’s human nature to focus on the bells and whistles during the purchase of a product. But getting caught up in the “sizzle” a product has can sometimes draw us away from our fundamental needs and convince us to spend more money than we want to. In the education and training industry, the foundation of a great program is its content. Without good content, the bells and whistles do nothing but distract from what’s most important: providing a valuable educational program. Be sure to focus on the quality of the content versus the bells and whistles.
4. Motivate to EducateNow let’s say you’ve implemented the perfect training program but you’re still not getting the results you expected. The problem may be a lack of motivation. How do you correct this? While every employee is different, incentives have been known to be very effective. We all know cold, hard cash is a tried and true motivator, but so are games and perks. Tickets to a big upcoming event, the latest cool gadget or a small vacation package are great ways to get the attention of your trainees and push them in a positive direction. These incentives also show your employees that your company cares about them. Don’t be surprised if you see a boost in company morale!
Following this plan can save you time, money and a ton of headaches. Because the last thing you want to do is neglect your greatest asset.
For over 25 years, Ebix Life Sciences has provided customized education and sales training programs to hundreds of businesses in the healthcare and medical industry. If you’re interested in discussing a new training project, feel free to contact our team directly at lifesciences@ebix.com. From there, we can set up an individual consultation to help better understand your needs and how we can exceed them.
Jennifer Imerini has over 20 years of experience working in the healthcare industry. She has expertise in understanding and developing teams, processes, and infrastructure for marketing, sales training and physician education departments within major pharmaceutical, biotech and medical device companies.EbixMarketing